What you read vs what you get

September 19, 2011 filed under food | 10 Comments

Don’t you hate it when you order something on a menu, and you get something that’s only remotely like what was on the menu?  Drives me batty.  I wasn’t actually going to blog about this, because I’m doing something that you shouldn’t do as a blogger, and that is complain about something that happened in a cafe/restaurant/store without raising it with the restaurant management first… but bugger it, it’s been bugging for me for hours.

And no, I’m not expecting a reply from them… I’m just trying to prove a point ;)

I worked from home today, and Connor was at home sick too… and we popped into Design Quarter to do some photo printing at lunchtime, and while we were there we decided to go to the Food Bar for lunch.  Now I LOVE their coffees so any excuse to go there is a good one in my opinion… and they have a kiddies menu.

Well, apart from the cappuccino’s, I was completely disillusioned by the experience.

If you read the following on a menu what do you expect? “Baguette with roast chicken and avocado with mustard mayonnaise”

I did change it a little because I asked for rye bread instead.  But what I expected to get was a rye sandwich, with sliced roast chicken and sliced avo drizzled with a mustard mayonnaise.

What I got was a rye sandwich with chicken mayonnaise (made with LOADS of mayonnaise with a hint of mustard because I could see the mustard seeds) and topped with sliced avo.

I didn’t want a chicken mayo sarmie.  It was a damn expensive chicken mayo sarmie actually.

Oh well, it was actually nice, and I did eat it, but not as nice as I had imagined.

Now is this just me?

The way in which menus are written should seriously reflect the meal that you actually get in the end.  It just leaves you disappointed if it’s not the same.

Secondly, Connor’s meal, which I actually did tweet about too, but the waiter did fix.  I ordered him a hot dog (and yes, I’m THAT bad mother that feeds her kids viennas on occasion).  It arrived.  It was on a plain Woolies hot dog bun.  No butter.  A vienna straight from the fridge plonked on top, with a side bowl of tomato sauce.  Yuck! Anyhoo, waiter proceeds to warm the entire bun and vienna in the microwave to sort the issue out… but by then I was too annoyed to do anything because I was now running late… I needed to get to Bradley’s school.

Oh well, we did get to eat I suppose, and it was nice sitting outside… but still… I hardly ever get to go out with Connor alone and I wanted to have a quick nice meal.

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    Comments

  • aasia


    As someone who frequents that specific foodbar too frequently. I can tell you this much. The minute you change something on the item, they completely ruin the meal.
    They broke my chicken and avo burger, when all I asked was not to have the bun. Like robots, they don’t understand changes *does not compute*
    And never, I mean never order from the kiddies menu.
    I love their noodles though.

  • Laura


    This happens to David often and it bugs him silly. So he sends a lot of food back. He actually ordered a chicken sarmie somewhere once similar to the one you did also got a chicken mayo with way more mayo than chicken!

    I find the kids food often comes looking worse than it should!

  • Gina


    I hate that!
    We have hot dogs all the time :) Yummy!

  • cat@juggling act


    I also give my kids viennas – after all my dietician tells me some of the brands are actually not so bad. (The chicken ones). And it does annoy me terribly in restaurants and I do send back.

  • tanya


    I eat viennas!! The weigh-less ones are pretty nice… :p

  • Tamiya


    At one stage, ALL A1 would eat, was viennas. He was about 2. He’s 4 now… (I mean, it didn’t kill him and all :P )

    Sucks about the food though.

  • Tamara


    My worst (and it’s now happened to me a few times at different restaurants) is when you order something and they either a) wait until everyone else’s food has arrived to tell you they don’t have what you want or b) they replace a key component without asking because they’re out of stock. I had the latter happen at the Woolies cafe in Woodmead. I think they replaced by sweet chili sauce with cream cheese, which wasn’t quite what I was expecting.

  • Louisa


    Getting a cold HOT dog would annoy the stuffing out of me. I usually don’t have this problem, but that of my friend specifically who always manages to find the dud on the menu. Our new rule is that when we go somewhere she has to have what I’m having, since it never happens to me.

  • Marcia (123 blog)


    LOL I like Louisa’s comment

    I really get irritated with this kind of thing and the worse is when they think they’re doing you a favour to fix bad food!

  • Angel


    I’m with you on not getting what I order, but I will happily send it back until I get what I ordered, or I will leave. And I won’t pay and I will take it up with whoever can be held accountable.
    Its infuriating.

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